How WhatsApp is transforming health communication among frontline health workers: a mixed-method study among midwives in India.
Devaganesh KadhuluriSibasis HensePrakash Babu KodaliKavumpurathu Raman ThankappanPublished in: Journal of communication in healthcare (2023)
WhatsApp facilitated ANMs' communication and service delivery at the grassroots level. Measures to improve motivation, technical awareness, and digital education will likely improve WhatsApp adoption among health workers.