A chatbot for hypertension self-management support: user-centered design, development, and usability testing.

Ashley C Griffin Saif Sherif KhairatStacy C BaileyArlene E Chung

Published in: JAMIA open (2023)

Flexibility of interaction styles, handling unrecognized utterances gracefully, and having a credible persona were highlighted as design components that may further enrich the user experience of chatbots for hypertension self-management.

Keyphrases

blood pressure
electronic health record
health information
social media