How is continuity of care experienced by people living with chronic kidney disease?
Sarah BrandKristian PollockPublished in: Journal of clinical nursing (2017)
Nurses and the wider healthcare team play a fundamental role within the provision of continuity, even in predominantly medically led specialist services. The differences between primary and secondary care in terms of patient expectation and experience should be recognised to ensure effective models of care are implemented which both meet patient expectations and improve their experience of care.