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The association between patient experience factors and likelihood of 30-day readmission: a prospective cohort study.

Jocelyn A Carter CarterCharlotte WardDeborah WexlerKaren Donelan
Published in: BMJ quality & safety (2017)
Participants reporting high satisfaction and good provider communication were less likely to be readmitted. Rates of readmission were increased among participants stating they were very likely to be readmitted though this association was not statistically significant. Incorporating patient-reported measures during index hospitalisations may improve readmission prediction.
Keyphrases
  • patient reported
  • primary care
  • emergency department