Patient-reported experiences and outcomes of virtual care during COVID-19: a systematic review.
Bishnu Bahadur BajgainSarah RabiSadia AhmedVeronika KiryanovaPaul FairieMaria Jose SantanaPublished in: Journal of patient-reported outcomes (2023)
This review provides supportive evidence of virtual care experiences during the COVID-19 pandemic from patient and caregiver perspectives. This research provides a comprehensive overview of what patient-reported measures can be used to record virtual care quality amid and following the pandemic. Further research into healthcare professionals' perspectives would offer a supportive lens toward a strong person-centered healthcare system.