Indications of food insecurity in the content of telephone calls to a community referral system.
Nasser ShararehChing-Yu WangAndrea S WallaceJorie ButlerPublished in: PloS one (2023)
Information seeking for food-related resources through 211 is a problem-solving source for people living in a complex social environment. Indications of food insecurity through these calls validate the use of these calls as a proxy measure for food insecurity. Interventions should be designed to increase awareness about the available resources and address the co-existing social needs with food insecurity.