Self-medication consultations in community pharmacy: an exploratory study on teams' performance, client-reported outcomes and satisfaction.

Paulo Veiga Afonso Miguel das Neves Cavaco Luís Velez Lapão Mara Pereira Guerreiro

Published in: Pharmacy practice (2021)

Clients' reported outcomes were favourable, as well as satisfaction with the service. Clients' satisfaction appears to be determined by consultation quality (evaluation score), suggesting the advancement of the pharmacists' clinical role. A larger study is warranted to confirm these findings.

Keyphrases

healthcare
mental health
palliative care
general practice
hiv testing
type diabetes
primary care
metabolic syndrome
adverse drug
hepatitis c virus
electronic health record