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Competency-Based Training and Assessment of Listening Skills: A Waitlist-Controlled Study in European Telephone Emergency Services.

Simone JennissenStefan SchumacherDiana RucliMelinda HalAndrás SzékelyDerek Paul De BeursUlrike Dinger
Published in: Clinical psychology in Europe (2022)
Results provide support for the efficacy of a competency-based training for listening skills in the field of TES across Europe. Furthermore, results demonstrated that a standardized competency-based assessment with an actor client is suitable to assess listening skills.
Keyphrases
  • healthcare
  • medical education
  • medical students
  • emergency department
  • public health
  • primary care
  • affordable care act