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Medical Specialty Recommendations by an Artificial Intelligence Chatbot on a Smartphone: Development and Deployment.

Hyeonhoon LeeJaehyun KangJonghyeon Yeo
Published in: Journal of medical Internet research (2021)
With the increasing need for telemedicine during the current COVID-19 pandemic, an AI chatbot with a deep learning-based NLP model that can recommend a medical specialty to patients through their smartphones would be exceedingly useful. This chatbot allows patients to identify the proper medical specialist in a rapid and contactless manner, based on their symptoms, thus potentially supporting both patients and primary care providers.
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