Exploring the relationship between general practice characteristics and attendance at Walk-in Centres, Minor Injuries Units and Emergency Departments in England 2009/10-2012/2013: a longitudinal study.

Peter TammesRichard W MorrisEmer BranganKath ChecklandHelen EnglandAlyson HuntleyDaniel LassersonFiona MacKichanChris SalisburyLesley WyeSarah Purdy

Published in: BMC health services research (2017)

Practices with more patients satisfied with waiting time, having a preferred GP, and using MIU and WIC services, had lower ED attendance. Increases over time in attendance at MIUs, and patient satisfaction with opening hours was associated with reductions in service use.

Keyphrases

general practice
patient satisfaction
healthcare
primary care
end stage renal disease
mental health
emergency department
ejection fraction
newly diagnosed
chronic kidney disease
peritoneal dialysis
prognostic factors
affordable care act