Recommendations to Address Barriers to Patient Portal Use Among Persons With Diabetes Seeking Care at Community Health Centers: Interview Study With Patients and Health Care Providers.

Samuel Akyirem Julie Ann Wagner Helen N C Fu Joanna Lipson Maritza Minchala Karina Raygoza-Cortez Robin Whittemore

Published in: JMIR diabetes (2024)

Adults with T2D and clinicians at CHCs continue to report pervasive challenges to patient portal use in CHCs. Providing training and technical support on patient portal use for patients with low health literacy at CHCs is a critical next step. Implementing standardized patient portal strategies to address the unique needs of patients receiving care at CHCs also has the potential to improve health equity and health outcomes associated with patient portal use.

Keyphrases

healthcare
case report
palliative care
type diabetes
public health
end stage renal disease
quality improvement
health information
chronic kidney disease
newly diagnosed
risk assessment
adipose tissue
skeletal muscle
metabolic syndrome
clinical practice
insulin resistance
glycemic control