Barriers to telehealth access among homebound older adults.
Alexander V KalickiKate A MoodyEmily C FranzosaPeter M GliattoKatherine A OrnsteinPublished in: Journal of the American Geriatrics Society (2021)
The COVID-19 pandemic resulted in a large and dramatic shift to video-based telehealth use in home-based primary care. However, 4 months into the pandemic a majority of patients had not participated in a video-based telehealth encounter due to a number of barriers. Patients lacking caregiver support to assist with technology may benefit from novel approaches such as the deployment of community health workers to assist with device setup. Physicians may not be able to identify potentially modifiable barriers to telehealth use among their patients, highlighting the need for better systematic data collection before targeted interventions to increase video-based telehealth use.