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Crafting Ethnographic Relationships During the COVID-19 Pandemic in Germany Using Voice-Based Technologies.

Sibille MerzFranziska KönigJoshua PaulAndreas BergholzChristine Holmberg
Published in: Medical anthropology (2024)
Drawing on a two-year ethnography of care practices during the COVID-19 pandemic in Germany, we discuss the affordances of voice-based technologies (smartphones, basic mobile phones, and landline telephones) in collecting ethnographic data and crafting relationships with participants. We illustrate how such technologies allowed us to move with participants, eased data collection through the social expectations around their use, and reoriented our attention to the multiple qualities of sound. Adapting research on the performativity of technology, we argue that voice-based technologies integrated us into participants' everyday lives while also maintaining physical distance in times of infectious sociality.
Keyphrases
  • healthcare
  • electronic health record
  • mental health
  • big data
  • primary care
  • palliative care
  • physical activity
  • working memory
  • pain management
  • artificial intelligence