Quantitative User Data From a Chatbot Developed for Women With Gestational Diabetes Mellitus: Observational Study.

Mari Haaland Sagstad Nils-Halvdan Morken Agnethe Lund Linn Jannike Dingsør Anne Britt Vika Nilsen Linn Marie Sørbye

Published in: JMIR formative research (2022)

Frequently asked questions seem to mirror the cornerstones of GDM treatment and may indicate that the chatbot is used to quickly access information already provided for them by the health care service but providing a low-threshold way to access that information. Our results underline the need to actively promote and integrate the chatbot into antenatal care as well as the importance of continuous content improvement in order to provide relevant information.

Keyphrases

healthcare
health information
pregnant women
mental health
palliative care
high resolution
preterm birth
electronic health record
big data
mass spectrometry
chronic pain
data analysis