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Twitter sentiment predicts Affordable Care Act marketplace enrollment.

Charlene A WongMaarten SapH Andrew SchwartzRobert TownTom BakerLyle H UngarRaina M Merchant
Published in: Journal of medical Internet research (2015)
This correlation indicates Twitter's potential as a real-time monitoring strategy for future marketplace enrollment periods; marketplaces could systematically track Twitter sentiment to more rapidly identify enrollment changes and potentially emerging issues. As a repository of free and accessible consumer-generated opinions, this study reveals a novel role for Twitter in the health policy landscape.
Keyphrases
  • affordable care act
  • social media
  • health insurance
  • health information
  • healthcare
  • public health
  • mental health
  • human health
  • current status