Twitter sentiment predicts Affordable Care Act marketplace enrollment.
Charlene A WongMaarten SapH Andrew SchwartzRobert TownTom BakerLyle H UngarRaina M MerchantPublished in: Journal of medical Internet research (2015)
This correlation indicates Twitter's potential as a real-time monitoring strategy for future marketplace enrollment periods; marketplaces could systematically track Twitter sentiment to more rapidly identify enrollment changes and potentially emerging issues. As a repository of free and accessible consumer-generated opinions, this study reveals a novel role for Twitter in the health policy landscape.