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Workplace verbal abuse, nurse-reported quality of care and patient safety outcomes among early-career hospital nurses.

Hyeonmi ChoKatie PavekLinsey Steege
Published in: Journal of nursing management (2020)
To optimize patient safety, managers should thoroughly monitor verbal abuse and organisations' need to establish clear expectations and ramifications for when verbal abuse occurs.
Keyphrases
  • patient safety
  • quality improvement
  • working memory
  • healthcare
  • intimate partner violence
  • primary care
  • mental health
  • pain management
  • adverse drug
  • medical students
  • electronic health record