Measuring health system responsiveness at facility level in Ethiopia: performance, correlates and implications.
Bereket YakobBusisiwe Purity NcamaPublished in: BMC health services research (2017)
The health facilities performed low on the autonomy, choice, attention and amenities domains while the overall RPS masked the weaknesses and strengths and showed an overall good performance. The domain specific responsiveness scores are better ways of measuring responsiveness. Improving quality of care, client satisfaction and financial fairness will be important interventions to improve responsiveness performance.