The Evolution of Primary Care Telehealth Disparities During COVID-19: Retrospective Cohort Study.
Rachel D'AmicoPatrick M SchnellRandi E ForakerJacqueline Nwando OlayiwolaDaniel E JonasSeuli Bose BrillPublished in: Journal of medical Internet research (2023)
Telehealth was not used equally by all patients within primary care throughout the first year of the COVID-19 pandemic, specifically by patients who self-identified as Asian and Nepali, insured by Medicare, and living in zip code areas with low socioeconomic status. As the COVID-19 pandemic and telehealth infrastructure change, it is critical we continue to reassess the use of telehealth. Institutions should continue to monitor disparities in telehealth access and advocate for policy changes that may improve equity.