Communication About Health Information Technology Use Between Patients and Providers.
Joy L LeeSusan M RawlStephanie DickinsonEvgenia TealLayla B BakerChen LyuWill L TarverDavid A HaggstromPublished in: Journal of general internal medicine (2020)
There remain many unmet opportunities for patients and providers to communicate about HIT use. More guidance for patients and care teams may both help facilitate these conversations and promote optimal use, such as recommendations to ask simple clarification questions and minimize inefficient, synchronous communication when unnecessary.