Establishing a Centralized Virtual Visit Support Team: Early Insights.
James McElligottRyan KruisElana WellsPeter GardellaBryna RickettJoy RossEmily WarrJillian B HarveyPublished in: Healthcare (Basel, Switzerland) (2023)
While further research is needed to evaluate the long-term program outcomes, the results of its early implementation suggest great promise for improved telehealth patient and provider satisfaction, the more equitable delivery of virtual services, and more cost-effective means for supporting virtual care.