'I just need a plan': Consumer perceptions of waiting for healthcare.

Katherine E HardingAnnie K LewisNicholas F Taylor

Published in: Journal of evaluation in clinical practice (2023)

More consumer-centred approaches are needed for access systems for outpatient and community services, featuring honesty about what services can realistically be provided, early access to initial assessment and information and clear lines of communication.

Keyphrases

healthcare
health information
primary care
mental health
social media