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Assessing Artificial Intelligence-Generated Responses to Urology Patient In-Basket Messages.

Michael ScottWade MunceyNicolas SeranioFederico BalladelliFrancesco Del GiudiceShufeng LiAlbert HaFrank GloverChiyuan Amy ZhangMichael L Eisenberg
Published in: Urology practice (2024)
ChatGPT generated acceptable responses to nearly 50% of patient messages with better performance for easy questions compared to difficult questions. Use of ChatGPT to help respond to patient messages can help to decrease the time burden for the care team and improve wellness. Artificial intelligence performance will likely continue to improve with advances in generative artificial intelligence technology.
Keyphrases
  • artificial intelligence
  • machine learning
  • big data
  • deep learning
  • case report
  • palliative care
  • healthcare
  • quality improvement
  • risk factors