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How to disagree better: utilizing advocacy-inquiry techniques to improve communication and spur behavior change.

Alyssa Y CastilloJeannie D ChanJohn B LynchChloe Bryson-Cahn
Published in: Antimicrobial stewardship & healthcare epidemiology : ASHE (2023)
The ability to provide feedback to a colleague is a key skill required for professional growth and patient safety. However, these conversations are limited by time constraints, differences in values, and a culture of "noninterference." This advocacy-inquiry-identify-teach framework creates an organized approach to initiating successful "challenging" conversations with peers.
Keyphrases
  • patient safety
  • advance care planning
  • quality improvement