How to disagree better: utilizing advocacy-inquiry techniques to improve communication and spur behavior change.
Alyssa Y CastilloJeannie D ChanJohn B LynchChloe Bryson-CahnPublished in: Antimicrobial stewardship & healthcare epidemiology : ASHE (2023)
The ability to provide feedback to a colleague is a key skill required for professional growth and patient safety. However, these conversations are limited by time constraints, differences in values, and a culture of "noninterference." This advocacy-inquiry-identify-teach framework creates an organized approach to initiating successful "challenging" conversations with peers.