Perspectives of English, Chinese, and Spanish-Speaking Safety-Net Patients on Clinician Computer Use: Qualitative Analysis.
Elaine C KhoongRoy CherianGeorge Yaccoub MattaCourtney Rees LylesDean SchillingerNeda RatanawongsaPublished in: Journal of medical Internet research (2019)
Linguistically diverse patients accept the value of EHR use during outpatient visits but desire more eye contact, verbal warnings before EHR use, and screen-sharing. Safety-net health systems should support clinicians in completing EHR-related tasks during the visit using patient-centered strategies for all patients.