Ghana's Journey towards Universal Health Coverage: The Role of the National Health Insurance Scheme.

both health insurance officials and beneficiaries emphasized the need for increased public education and for implementers to adopt a friendly attitude towards clients. To move towards achieving UHC, there is a need to redesign the policy, to move it from current voluntary contributions, to adopt a broad tax-based approach to cover all citizens and persons with legal residence in Ghana. Also, to adopt a flexible premium payment system (specifically 'payments by installation' or 'part payments') and widen the scope of exempt groups as a way of enrolling more into the NHIS.