Factors Determining Patients' Choice Between Mobile Health and Telemedicine: Predictive Analytics Assessment.
Saif Sherif KhairatSongzi LiuTanzila ZamanBarbara EdsonRobert GianforcaroPublished in: JMIR mHealth and uHealth (2019)
We studied factors influencing patients' choice of communication medium, either mHealth or telemedicine, for a virtual care clinic. Sex and geographic location, as well as their chief concern, were strong predictors of patients' choice of communication medium for their urgent care needs. This study suggests providing the option of mHealth or telemedicine to patients, and suggesting which medium would be a better fit for the patient based on their characteristics.