Quality of services in health education nurse-led clinics: an Iranian service providers and service recipients experience.
Zohre PouresmailFatemah Heshmati NabaviMaryam RassouliPublished in: BMC health services research (2024)
Based on the results of this study, it is suggested to managers to pay attention to the dimensions of the quality model of Donabedian (SPO) in setting up and developing the performance of HENLCs, it is recommended that future quantitative studies based on the categories formed in this study evaluate the observance of the dimensions of structure, process and outcome.