Assessing patient satisfaction among ABHRS surgeons: Opportunities to improve.

Amir Aaron HakimiJonathan P YasmehDavid S Foulad

Published in: Journal of cosmetic dermatology (2019)

Significant, yet inconsistent differences in ratings were found between surgical and nonsurgical residency backgrounds across online physician-rating portals. Understanding drivers of positive and negative reviews may help surgeons improve patient satisfaction.

Keyphrases

patient satisfaction
quality improvement
thoracic surgery
primary care
emergency department
social media
health information
medical students
psychometric properties