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Evaluating the impact of 'Ask the Specialist Plus': a training program for improving cultural safety and communication in hospital-based healthcare.

Vicki KerriganStuart Yiwarr McGrathCassandra DoigRarrtjiwuy Melanie HerdmanShannon DalyPirrawayingi PuruntatameriBilawara LeeMarita HeflerAnna P Ralph
Published in: BMC health services research (2024)
The Ask the Specialist Plus training program provides an effective model for cultural safety training with high potential to achieve behaviour change among diverse healthcare providers. The training provided practical information on how to improve communication and fostered critical consciousness among healthcare providers. The program demonstrated that training delivered weekly over two months to clinical departments can lead to positive changes through cycles of learning, action, and reflection.
Keyphrases
  • healthcare
  • palliative care
  • virtual reality
  • health information
  • quality improvement
  • risk assessment