Patient Rationales Against the Use of Patient-Accessible Electronic Health Records: Qualitative Study.
Hanne Støre ValeurAnne Kveim LieKåre MoenPublished in: Journal of medical Internet research (2021)
It is often assumed that the barriers to PAEHR use are mostly practical (such as lack of hardware and access to the internet). In this study, we showed that patients may have many other valid reasons for not wanting to adopt this kind of service. The results can help guide how PAEHRs and other digital health services are promoted and presented to patients, and they may suggest that the goal of a given new digital health service should not necessarily be full uptake by all patients. Rather, one should recognize that different patients might prefer and benefit from different kinds of "analog" and digital health services.