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The three paradoxes of patient flow: an explanatory case study.

Sara A Kreindler
Published in: BMC health services research (2017)
An accretion of flow initiatives in all parts of the system will never add up to a system approach, and may indeed perpetuate the paradoxes. What is needed is a coherent strategy of defining patient populations by needs, analyzing their entire trajectories of care, and developing consistent processes to better meet those needs.
Keyphrases
  • case report
  • quality improvement
  • healthcare
  • palliative care
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