Explaining culturally and linguistically diverse (CALD) parents' access of healthcare services for developmental surveillance and anticipatory guidance: qualitative findings from the 'Watch Me Grow' study.
Pankaj GargMy Trinh HaJohn EastwoodSusan HarveySue WoolfendenElisabeth MurphyCheryl DissanayakeBin JalaludinKatrina WilliamsAnne McKenzieStewart EinfeldNatalie SiloveKate ShortValsamma EapenPublished in: BMC health services research (2017)
CALD parents have diverse experiences with primary health care providers which are influenced by their awareness of available services in the context of their duration of stay in Australia. The role of the general practitioner, with language concordance, suggests the importance of diversity within the primary care health workforce in this region. There is a need for ongoing cultural competence training of health professionals and provisions need to be made to support frequent use of interpreters at general practices in Australia.