Impact of Patient Access to Online VA Notes on Healthcare Utilization and Clinician Documentation: a Retrospective Cohort Study.

Amanda C BlokDaniel J AmanteTimothy P HoganRajani S SadasivamStephanie L ShimadaSusan WoodsKim M NaziThomas K Houston

Published in: Journal of general internal medicine (2021)

VA Notes users were different than patients with portal access who did not view their notes online, and they had higher rates of healthcare service use prior to and after VA Notes implementation. Opportunities exist to improve clinical note access and readability.

Keyphrases

healthcare
health information
social media
primary care
mental health
case report