Should We Just Let the Machines Do It? The Benefit and Cost of Action Recommendation and Action Implementation Automation.
Monica TatascioreVanessa K BowdenTroy A W VisserShayne LoftPublished in: Human factors (2021)
While action implementation automation may be effective for some task contexts, system designers should be aware that operators may be less likely to detect automation failures and that performance may suffer until such failures are detected.