Experiences With Internet Triaging of 9498 Outpatients Daily at the Largest Public Hospital in Taiwan During the COVID-19 Pandemic: Observational Study.
Ding-Heng LuChia-An HsuEunice J YuanJun-Jeng FenChung-Yuan LeeJin-Lain MingYun-Ting ChangWui-Chiang LeeShih-Ann ChenPublished in: JMIR medical informatics (2021)
An automatic triage system to acquire outpatients' relevant travel and contact histories was deployed rapidly in one of the largest academic medical centers in Taiwan. The updated system successfully denied patients with relevant travel or contact histories entry to the hospital, thus preventing long lines outside the hospital. Further efforts could be made to integrate the system with the electronic medical record system.