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Multi-stakeholder perspectives in defining health services quality indicators and dimensions: a concept mapping based comparison for cataract care between Singapore and The Netherlands.

Aline Stolk-VosDirk De KorneEcosse LamoureuxCharity WaiJan Jv BusschbachJoris van de Klundert
Published in: BMJ open (2021)
This study on cataract care in Singapore and The Netherlands shows that cataract care quality measurement instruments can share a common international core. At the same time, it emphasises the importance of taking a country-specific multi-stakeholder approach to quality definition and measurement. Complementing an international core set with country-specific measures is required to ensure that the included dimensions and indicators adequately capture the country-specific quality views.
Keyphrases
  • quality improvement
  • healthcare
  • palliative care
  • high resolution
  • pain management
  • high density