Ideas from the Frontline: Improvement Opportunities in Federally Qualified Health Centers.
Olivia S JungFahima BegumAndrea DorbuSara J SingerPatricia SatterstromPublished in: Journal of general internal medicine (2023)
Innovation contests generated numerous ideas for improvement from the frontline. It is likely that the issues described in this study have become even more salient today, as the COVID-19 pandemic has had devastating impacts on work environments and health/social needs of patients living in low-resourced communities. Continued work is needed to promote learning and information exchange about opportunities to improve and transform practices between policymakers, managers, and providers and staff at the frontlines.