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Patient satisfaction and acceptability with telehealth at specialist medical outpatient clinics during the COVID-19 pandemic in Australia.

Lucinda AdamsSusan LesterElizabeth HoonHeather van der HaakCharlotte ProudmanCindy HallSamuel L WhittleSusanna M ProudmanCatherine L Hill
Published in: Internal medicine journal (2021)
This study offers unique insights into patients' experiences with telehealth, which until the current global pandemic, has been an uncommon mode of consultation delivery in urban areas. This study suggests when defining the place of telehealth in future healthcare delivery, patient perspective and careful patient selection will be key. Disease progression, language and cognitive ability, health literacy, technology access and patient and clinician preference are important considerations when deciding how effectively to embed and integrate telehealth into consultations.
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