Association Between Physician Empathy and Difficult Patient Encounters: a Cross-Sectional Study.
Hiroki TamuraKiyoshi ShikinoDaichi SogaiDaiki YokokawaShun UchidaYu LiYasutaka YanagitaYosuke YamauchiJumpei KojimaKosuke IshizukaTomoko TsukamotoKazukata NodaTakanori UeharaTakahiro ImaizumiHitomi KataokaMasatomi IkusakaPublished in: Journal of general internal medicine (2022)
Empathetic physicians were less likely to experience encounters as difficult. Empathy appears to be an important component of physician perception of encounter difficulty.