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Patient Satisfaction with Psychiatric Outpatient Care at University of Gondar Specialized Hospital: A Cross-Sectional Survey.

Nigist Alemayehu WoldekidanBegashaw Melaku GebresillassieRediet Hagos AlemBiruk Fentahun GezuOusman Abubeker AbdelaAssefa Belay Asrie
Published in: Psychiatry journal (2019)
In general, the overall participants' satisfaction towards outpatient care was high. Statistically significant satisfaction difference with respect to the psychiatric outpatient care was found in the type of mental illness and the participants' employment status. Regular service evaluation is important to improve patient satisfaction and further research is needed to investigate why satisfaction difference exists among different types of mental illnesses.
Keyphrases
  • patient satisfaction
  • mental health
  • mental illness
  • healthcare
  • palliative care
  • quality improvement
  • pain management
  • affordable care act
  • health insurance