Replacing conventional telecommunication with a freeform HIPAA compliant healthcare texting app: a survey of patient preference.
Kevin BenaventeCory BanaschakPaul Szotek
Published in: Surgical endoscopy (2023)
Unrestricted, freeform, non-automated communication via texting may be preferred by patients over conventional telecommunication. However, further research is warranted to assess the external validity and clinical impact of such results.