Workplace Incivility Among Nationally Certified EMS Professionals and Associations with Workforce-Reducing Factors and Organizational Culture.
Rebecca E CashKim White-MillsRemle P CroweMadison K RivardAshish R PanchalPublished in: Prehospital emergency care : official journal of the National Association of EMS Physicians and the National Association of State EMS Directors (2018)
Nearly half of respondents experienced incivility once a week or more, and incivility was associated with potential workforce-reducing factors. Further research is needed to understand how organizational climate and interpersonal behaviors in the workplace affect the EMS workforce.