Redesigning primary care in an academic medical center: lessons, challenges, and opportunities.
Leonard E EgedeRebekah J WalkerSneha NagavallyMadhuli ThakkarMonica O'SullivanWendy Stulac MotzelPublished in: Postgraduate medicine (2020)
While this project was limited to one site, the inclusion of a set of well-planned metrics, and tracking of processes over time can provide insight for ongoing primary care redesign efforts at similar sites seeking to balance the academic mission with clinical productivity and high patient satisfaction.