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The Impact of Patient Characteristics on Their Attitudes Toward an Online Patient Portal for Communicating Laboratory Test Results: Real-World Study.

Rosian Tossaint-SchoenmakersMarise Jeannine KasteleynAnnelijn GoedhartAnke VersluisEsther P W A Talboom-Kamp
Published in: JMIR formative research (2021)
This study showed that the higher-educated users of a patient portal scored lower on usability and self-efficacy. Usability was also lower for older people and for patients with asthma or chronic obstructive pulmonary disease. The results portal is not tailored for different groups. Further research should investigate which factors from a patient's perspective are essential to tailor the portal for different groups and how a result portal can be optimally integrated within the daily practice of a doctor.
Keyphrases
  • chronic obstructive pulmonary disease
  • case report
  • healthcare
  • primary care
  • health information
  • electronic health record
  • smoking cessation
  • social media