Assessing Medical Student Readiness to Navigate Language Barriers in Telehealth: Cross-sectional Survey Study.
Leena YinFiona NgMateo Rutherford-RojasMia WilliamsSusannah CornesAlicia FernandezMaria E GarciaElaine C KhoongPublished in: JMIR medical education (2022)
Advanced medical students were significantly less confident caring for patients with LEP via telehealth than in person. Broader implementation of training around navigating language barriers is necessary for telehealth care, which has rapidly expanded in the United States. Our study identified potential key areas for curricular focus, including creating patient-centered agendas and management plans within the constraints of virtual settings. These developments must take place simultaneously with systems-level improvements in interpreter infrastructure to ensure high-quality care for linguistically diverse patients.