Delegating care as a double-edged sword for quality of nursing care: a qualitative study.
Tayebeh MoradiMahboubeh RezaeiNegin Masoudi AlaviPublished in: BMC health services research (2024)
The results of the study revealed that the delegation of care occurred through three distinct avenues: to colleagues within the same unit, to colleagues in other units, and to non-professionals. Delegating care was found to have potential benefits, such as reducing the nursing workload and fostering teamwork. However, it was also observed that in certain instances, delegation was not only unhelpful but also led to missed nursing care. Therefore, it is crucial to adhere to standardized principles when delegating care to ensure the maintenance of high-quality nursing care.