Effect of an Outbound Scheduling Team on the Timeliness of Scheduling Referrals to Pediatric Otolaryngology.

Caleb M AllredRina NakamuraHelen MullXing WangJason JioJack MessnerSanjay R ParikhKathleen SieJulianna Bonilla-Velez

Published in: Otolaryngology--head and neck surgery : official journal of American Academy of Otolaryngology-Head and Neck Surgery (2024)

Implementation of an outbound ambulatory scheduling process reduces referral lag for all patients and eliminated a disparity in referral lag for language-other-than-English families.

Keyphrases

primary care
end stage renal disease
ejection fraction
chronic kidney disease
healthcare
quality improvement
young adults