Uptake and adoption of the NHS App in England: an observational study.

Sukriti Kc Salina Tewolde Anthony A Laverty Céire E Costelloe Chrysanthi Papoutsi Claire Reidy Bernard Gudgin Craig Shenton Azeem Majeed John Powell Felix Greaves

Published in: The British journal of general practice : the journal of the Royal College of General Practitioners (2023)

The uptake of the NHS App substantially increased post-lockdown, most significantly after the NHS COVID Pass feature was introduced. An unequal pattern of app registration was identified, and the use of different functions varied. Further research is needed to understand these patterns of inequalities and their impact on patient experience.

Keyphrases

patient safety
coronavirus disease
sars cov
machine learning
deep learning
quality improvement