Investigation of attributes which guide choice in cataract surgery services in urban Sydney, Australia.
Celeste GilbertLisa J KeayAnna PalagyiVu Quang DoPeter McCluskeyAndrew WhiteNicole CarntFiona StapletonTracey-Lea LabaPublished in: Clinical & experimental optometry (2018)
Findings suggest individuals prioritise attributes which consume time or incur costs when accessing care (wait time, cost and travel time). They also consider factors associated with the outcome of their cataract surgery (surgeon experience and institutional reputation). Similar to other decision-making processes, patients are likely to trade between these different attributes depending on their personal preferences and circumstances.