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Telephone discharge support for frail, vulnerable older people discharged from hospital: Impact on readmission rates - Participant and general practitioner feedback.

Claire P HeppenstallHugh Carl HangerTimothy J WilkinsonMichelle Dhanak
Published in: Australasian journal on ageing (2017)
Telephone follow-up as we used it did not reduce readmission rates. However, it was well received and appreciated by participants. It is possible the telephone calls were not made early enough or frequently enough to achieve the desired outcome.
Keyphrases
  • healthcare
  • emergency department
  • acute care